Privacy Policy

1. Introduction

Mellow Miles is committed to protecting your privacy and safeguarding your information. This Privacy Policy explains how we collect, use, disclose, and secure your information when you use our mobile applications and web services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address and password
• Profile Details: Optional profile details
• Home Address: Optional address for route context

2.2 Automatically Collected Data

• Driving Data: Location, speed, acceleration, braking, route
• Biometric Data: Heart rate and HRV when Apple Watch is connected
• Motion Data: Accelerometer and gyroscope readings
• Vehicle Data: OBD-II data when connected
• Device Information: Device model, OS version, app version, battery
• Usage Data: Session timestamps, alerts, bookmarks

2.3 Health Information

With your explicit consent via HealthKit permissions, we collect heart rate data from Apple Watch. This data is used for stress analysis during drives. We do not share health data without your explicit consent.

3. How We Use Your Information

• Driving Analysis: Analyze driving patterns and stress signals
• Trip Replay: Provide post-drive insights and replay
• Music Interventions: Optional, user-initiated music actions
• Service Improvement: Improve features using aggregated, de-identified data
• Communication: Service updates and security notices

4. Data Storage and Security

We use secure cloud infrastructure with encryption in transit and at rest. Access controls, auditing, and row-level security isolate user data.

5. Data Retention

• Raw Sensor Data: 90 days
• Trip Summaries: 24 months
• Account Data: Retained until account deletion
• Billing Records: 7 years

6. Data Sharing and Disclosure

We do not sell personal data. We share data only with your consent, with service providers under contract, to comply with legal obligations, or during a business transfer with notice.

7. Your Rights

• Access and export your data
• Correct inaccurate information
• Delete your account and data
• Manage permissions in device settings

8. Children's Privacy

Mellow Miles is not intended for users under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy. Material changes will be communicated via email or in-app notice. Continued use after changes means acceptance.

10. Contact Us